Privacy Policy

 

Last updated: 15 January 2026

 

Notman & Taylor Estate Agents ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

 

Information We May Collect From You

To provide you with the best possible service, we may collect and process the following information:

 

Information you give us

You may provide personal information when you:

  • complete forms on our website (www.notman-taylor.co.uk), including registration, contact, viewing or valuation request forms;
  • communicate with us by email, telephone or in person.

This information may include your name, address, email address, telephone number, property details, and property search requirements.

 

Information we collect automatically

When you visit our website, we may automatically collect technical information including:

  • IP address;
  • browser type and version;
  • operating system and platform;
  • information about your visit, including page response times, length of visits, and interaction data.

This data is collected in an aggregated and anonymous format and does not identify you personally.

 

Cookies

A cookie is a small text file stored on your device when you visit a website. We use cookies to improve your experience and analyse website performance.

 

Analytics cookies

We use performance and analytics cookies to understand how visitors use our website. These cookies collect anonymous information and are used solely to improve website functionality.

You can manage or delete cookies through your browser settings. Further information is available at www.allaboutcookies.org.

 

Opting out of cookies

You can opt out of non-essential cookies by declining them via the cookie consent banner on our website.

 

 

Uses Made of the Information

We use this information to:

  • carry out our contractual obligations and provide requested services;
  • communicate with you about properties that match your criteria;
  • respond to enquiries and arrange viewings or valuations;
  • notify you of changes to our services;
  • ensure our website content is presented effectively.

Information collected automatically


We use this information to:

  • administer and improve our website;
  • conduct internal analysis and research;
  • ensure website security and stability.

 

Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity – to perform a contract with you or take steps at your request before entering into a contract;
  • Legal obligation – to comply with legal and regulatory requirements;
  • Legitimate interests – to operate and improve our business and services, where your rights do not override these interests;
  • Consent – where you have explicitly agreed, particularly for marketing communications.
 

Disclosure of Your Information

We may share your personal data with:

  • professional advisers, business partners, suppliers and contractors where required to deliver our services;
  • analytics and search engine providers that assist in improving our website;
  • legal, regulatory or law enforcement bodies where required by law.

We do not sell your personal data to third parties.

 

International Transfers

Your personal data is stored and processed within the United Kingdom and the European Economic Area (EEA). Where data is transferred outside these areas, appropriate safeguards will be in place in accordance with UK GDPR requirements.

 

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. While we strive to protect your data, transmission over the internet is not completely secure and is undertaken at your own risk.

 

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, tax or reporting requirements.

 

Your Rights

Under UK GDPR, you have the right to:

  • access your personal data;
  • request correction of inaccurate or incomplete data;
  • request erasure of your personal data (where applicable);
  • object to or restrict processing;
  • request data portability;
  • withdraw consent at any time where processing is based on consent;
  • lodge a complaint with the Information Commissioner's Office (ICO).

You can exercise your rights by contacting us using the details below.

 

Marketing Communications

You will only receive marketing communications from us if you have opted in. You can withdraw your consent or opt out at any time by contacting us at info@notman-taylor.co.uk or using the unsubscribe link provided in our communications.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of those websites. Please review their privacy policies before submitting personal data.

 

Changes to Our Privacy Policy

Any changes which we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. We encourage you to periodically review this policy for the latest information on our privacy practices.

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

 

Contact Us

If you have any questions or wish to exercise your data protection rights, please contact us at:

 

Email: info@notman-taylor.co.uk

 

If you are dissatisfied with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.